WeDo is 100% swiss

Informations about security​

Hosting

WeDo is hosted on CloudSigma and Exoscale, both based in Switzerland. The datacenters are located in Zürich (ZH). They are ISO/IEC 27001 (Information security management systems) certified. For more information:  cloudsigma.com and exoscale.com.

Backups

The database is replicated in real time on a different server. In case of failure of the primary database, the replica is used. A full database backup is done once a day. We keep the backups from the last seven days and the last four fridays. To protect against datacenter failure, backups are transfered to a different geographical location.

Development life cycle

Every change in WeDo code goes throught a serie of automatic tests. Then, manual testing is done. If no problems are found, the code is published to production. To avoid mistakes, different static analysis tools are used during the development life cylce.

HTTPS protocol

WeDo uses HTTPS protocol everywhere. The Hypertext Transfer Protocol Secure (HTTPS) is an authentication of the accessed website and protection of the privacy and integrity of the exchanged data while in transit. It protects against man-in-the-middle attacks. 

Data export

Legaly your data belongs to you. You can export them at any time directly from the platform in standard formats (PDF, XLSX or CSV). If you don’t renew your contract, we guarantee you enough time to access the platform to export your data. 

Passwords

We enforce a certain level of password complexity. Every password must be at least 8 characters long and contain: one lowercase, one number and one special character. Every password is stored in the database in the form of a bcrypt hash using a salt and several iterations. If a user forgets his password, he can reset it with a link sent to his email address.

Service Level Agreement (SLA)

We guarantee an availability of 99.7% of the platform.

The monthly availability is computed with the following formula:

Definitions:

  • Total = total number of minutes in the month
  • Unplanned downtime = total number of unplanned downtime minutes in the month
  • Planned maintenance = total number of planned maintenance minutes in the month

If our availability is under the threshold, the downtime will be credited to your subscription duration.

For more information

David Dutch • +41 79 797 98 81 • david@wedo.swiss

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